Wednesday, January 20, 2021

10:00 -11:00 AM MST

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Hosted by the New Mexico Telehealth Alliance and the New Mexico Association for Home & Hospice Care and made possible through funding provided by Health Resources and Services Administration, Office for the Advancement of Telehealth and the Southwest Telehealth Resource Center.

Using Remote Monitoring Technology to Improve Patient Outcomes & Retain Staff: This session focuses on technology to augment home health care, an extremely valuable tool when clinicians use it effectively. Agency owners and managers are beginning to see the critical role that telehealth and remote care monitoring can play in keeping patients at home and improving patient satisfaction. Telehealth and remote care monitoring can also improve clinician satisfaction. During this session we will discuss what to look for in a telehealth/remote care monitoring provider and how to market technology’s ability to improve patient outcomes and staff satisfaction.

Audience: Providers, support staff, and administrators.

Learning Objectives:

  • Learn how technology is an integral part of home health agency success and staff retention.
  • State areas in which telehealth/remote care monitoring can improve the practice of health care.
  • Explore ideas for how to effectively promote use of technology to improve patient outcomes.

Presented by: Arlene Maxim, RN, Board Member and Vice-Chair for the Association for Homecare/Hospice Coding and Compliance out of Gaithersburg, Md, has more than 40 years of nursing experience and is a speaker in all areas of patient care quality, analysis, and administrative functions in post-acute healthcare. She previously co-founded regional multimillion-dollar Medicare-certified home health care companies, hospital-based home care and hospice companies, and transitional care programs. Arlene currently leads innovative change across the health care continuum. She has developed and implemented multiple post-acute care programs working closely with multiple hospitals, home care and hospice agencies, Accountable Care Organizations, etc. Arlene’s energy, dedication, and passion continue to positively change the post-acute world of health care.

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